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Within the C-suite today, dealing with change is under continuous discussion. This is especially true in health care, where there are so many different clinical, regulatory, financial, structural, competitive and patient-focused dimensions that must be well managed. Assuredly, dealing with change is a critical variable in all leadership activities, and it is incumbent on leaders…

There is a crisis of character today in America’s business and political leadership. Our national media too frequently reports on examples of bad or corrupt leaders and their failures. This includes trusted companies in banking, healthcare, food and others. companies that almost daily interact with America’s citizens. This must change. Good leaders are fundamental to…

Occasionally over the years, I’ve heard some managers proclaim their status as “servant leaders” when, in reality, it was largely for show — only form, not substance. They often used an upside-down organizational chart with the leader placed at the bottom to demonstrate they had their employees’ best interests at heart. My observation was that…

The great organizations I know have missions with purpose. I suspect that somewhere in their evolution, someone stepped forward to challenge or lead those organizations in ways that now make a difference for others. A unique and worthy mission was established. That person, most likely, was its leader, a servant leader. Mission is a powerful…